Shipping
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We ship worldwide.
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At checkout, shipping fees will be calculated based on your country.
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Please note: in some countries there may be customs or import duties you’ll need to pay. These are not included in our shipping costs and are the responsibility of the customer.
- Please keep in mind that the shipping costs do not include customs fees!
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Important: If a customs fee is refused or not paid, the package may be returned to us — in that case, we are unable to issue a refund.
Order Fulfilment
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Orders placed from 16th November will be shipped in January.
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Orders placed before 16th November take up to 15 working days (approximately 3 weeks) to be dispatched.
- You will receive a tracking number once your order has been shipped.
Returns & Cancellations
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Returns are not accepted because all items are made to order.
- Order cancellations: You may cancel your order within 24 hours of purchase. After that time, cancellations are not accepted.
Contact & Support
- If you have any questions or issues relating to your order (shipping, sizing, or anything else), please reach out to us via our Contact page.
- We aim to respond to queries as quickly as possible, usually within a few business days.